Shipping policy

Shipping Policy — Lunyv

We offer FREE standard shipping on all orders within United States and Canada. No minimum purchase required.

Processing Time: All orders are processed within [2-5] business days (Monday through Friday, excluding holidays). You will receive a shipping confirmation email with your tracking number once your order ships.

Delivery Time: Standard shipping typically takes [3-7] business days after processing. Delivery times may vary based on your location.

Order Tracking: Once your order ships, you will receive a confirmation email with a tracking link.

International Shipping: We currently ship to United States and Canada. International shipping costs are calculated at checkout based on destination and order weight. Delivery typically takes [7-21] business days. Customers are responsible for any customs duties, import taxes, or brokerage fees charged by their country.

Lost or Damaged Packages: If your order arrives damaged or is lost in transit, please contact us at info@lunyv.com within 7 days of the expected delivery date. We will ship a replacement or issue a full refund at no cost to you.